Jira Integration to Effortlessly Link Developers with Client Services
Keep your developers focused on the code without leaving your client facing team in the dark.
Reconnect Coders & Clients
Sync client conversations and auto-capture their emails against issues in JIRA. Centralize all your client requests and replies against JIRA issues without leaving your inbox, and have their or your colleagues’ comments automatically sync with issues in JIRA
Get Instant Updates & Real-Time
Let your client-service staff see notes from software teams in real-time without having to log into JIRA to find the right ticket. Comments in JIRA show up automatically and get pushed via email straight to the people that need to see them. Track any alerts from MAXfocus in real-time, triage problems through requests, all with smart acknowledgment and escalation
See The Whole (User) Story
Info for engineers won’t get lost in translation since notes from client-service staff are pushed back into JIRA, automatically. Likewise, comments in JIRA get pushed and emailed to the right client service staff without anyone lifting a finger, so engineering gets less “request for update” distractions and accomplish more
Real-Time Budget Updates. No More Timesheet Double Entry
See budget usage and hours logged in real-time as engineers log work in JIRA. Effortlessly bill clients or assign time logged to retainers with full control over approvals, billable rates and more from Accelo. Simply log work in JIRA and let Accelo take care of timesheets, rates, and more without nudging engineering. Plus, updated “time remaining” estimates give project managers insight to forecast budgets and deadlines instantly