Apr 19, 2024
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Accelo ended the year on a high note with another great quarter of G2 badges from the G2 Winter 2023 Awards. G2, the largest and most trusted software marketplace, releases quarterly reports based on feedback from software users around the world and awards badges to the platforms leading the way in each software category.
This quarter, we earned a total of 33 new badges and placed in the top three spots of 20 different reports, all thanks to honest feedback from Accelo users.
Accelo Earns Leader Badge in 5 Software Categories
This quarter, Accelo received 13 Leader badges across all categories but Overall Leader badges in five software categories. Leader badges in these categories highlight the breadth of support that the Accelo client work management platform provides to professional services businesses and reinforces Accelo as a leader in the client work space.
G2 reviewers awarded Accelo a Leader badge in the following categories:
- Client Portal
- Contract Management
- CRM
- Project Management
- Professional Services Automation
“Due to its streamlined functionality, we can customize customer experience, which has improved customer satisfaction by 40% since 2018. Accelo is truly the backbone of our business.”
#1 in Customer Satisfaction in 2022
We’re thrilled to share that Accelo once again received the top spot for customer satisfaction in the Professional Services Automation category. Accelo has received this Best Relationship badge all four quarters of this year — giving us the top spot in customer satisfaction in 2022!
Supporting our clients and creating a top-notch client experience is always at the core of what we do at Accelo. Whether it’s our clients or the client work our platform supports, we put customer experience at the forefront. And with four consecutive quarters of landing in the top spot for customer satisfaction, our Accelo users are seeing that effort in action.
“I highly recommend Accelo if your business is looking for a CRM to manage existing accounts and track new business opportunities. The support from the Accelo team is exceptional.”
Best Results for Small Business
Accelo received the Best Results badge for small business users in the Professional Services Automation category for the first time this quarter.
This is a reflection of the powerful results our clients experience with the support of our end-to-end client work management platform. The honor further highlights the ease of doing business with Accelo and the likelihood that our users would recommend our product to others in the professional services industry.
“Project management solutions are the primary focus of Accelo and have allowed our teams to streamline things cross-department. This has made things like onboarding, account touches, audits, correspondence and even team hiring a much more seamless journey.”
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Accelo Is a Global Leader in Client Work Management
Professional services businesses use Accelo to manage their client work in all parts of the world, and our most recent regional G2 badges reflect the impact the platform is making for our customers worldwide.
Accelo received:
- Leader badges in the Professional Services Automation category in Europe and the Asia-Pacific region
- High Performer badges for the Professional Services Automation and Project Management categories in Europe
- High Performer badges in the CRM category for Europe, Australia and New Zealand
- A High Performer badge in Contract Management for the Asia-Pacific region
“Everything required to track and meet all SLAs is here in Accelo, and for our company, it has been a no-brainer.” - G2 User Review
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About the Author
Kit Lewis is a Content Manager at Accelo, where she manages content projects, social media and content reporting. With a decade of writing for industries ranging from education to tech, past experience supporting client work and a commitment to building efficient systems, she is passionate about creating valuable content to help professional services teams.