Using our JIRA integration, you can import your tickets from JIRA into the Accelo platform!
Using this guide, you can:
Our JIRA integration can link to a multitude of objects within Accelo. It may be intimidating to think about what the best thing to link them to would be, so we break down some common use cases here:
Projects/Jobs - For your larger JIRA tickets to link to, such as Epics. We recommend linking your JIRA Epics (that is comprised of many smaller JIRA tickets) to the Project level.
In all the examples above, when a JIRA ticket is linked, a Task will be created under the associated object. This is where we pull in and sync the associated work.
To connect a JIRA TIcket to Accelo Work:
Create a JIRA Ticket within JIRA.
Complete your required fields, and locate the Accelo field, which should look like the image here.
Once the above are completed, your work details from JIRA will automatically sync into Accelo to the users mapped in your integration.
JIRA Epics are a great way to group together multiple, related Issues. These Epics can also be linked to Accelo as a quick and easy way to link all of their Issues to Accelo.
When an Epic is linked to Accelo, the Epic does not create a corresponding Task in Accelo. Instead, the integration will:
Linking a JIRA Epic to an Accelo Project or Milestone is a great way to ensure that all of your work in JIRA is automatically synced with Accelo for accurate billing.
You are able to have Comments or Work Logs in JIRA push over to your different objects within Accelo (Projects, Milestones, Tickets and Retainers). This will allow you have your tasks in JIRA coordinate with (possibly) billable budgets within Accelo.
When you log Comments and Work Logs in JIRA, that will pulled into the linked / created task within Accelo that sits under the respective Object (Project, Milestone, Ticket, Retainer) within.
For each object, there might be a similar but different effect (you’ll notice verbiage below is similar).
We do not recommend using both the Accelo integration and time management plugins like Tempo.
These integrations create all work logs in JIRA on behalf of a single user, rather than the user who actually logged time, meaning that all work logs will sync with Accelo on behalf of a single user.
Essentially, these JIRA Work Logs and Comments can be billed like Accelo Activities are. You’d use the same invoicing tools, including Client Billing. Luckily, we have help pages for all of them!