Configuring Priorities

In the ticket configuration area, you can set up different priority levels that you use when managing your tickets. The system comes pre-configured with five priority levels: Extreme, high, medium, low and... Read More

In the ticket configuration area, you can set up different priority levels that you use when managing your tickets. The system comes pre-configured with five priority levels: Extreme, high, medium, low and none. You can edit these if you like or use the pre-configured ones that we've given you, all under the Ticket Configuration Priorities area.

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Add a New Task

Add a New Task

There are several different ways to create a task in Accelo. From the big blue Create button you can choose...

Configuration & Setup Tutorials
Configuring Task Settings

Configuring Task Settings

Welcome back. We're going to take a look at Task Settings. Task Settings can be found in the configuration and...

Configuration & Setup Tutorials
Scheduling with My Schedule

Scheduling with My Schedule

Good afternoon and welcome back to another session of How to Do Things in Accelo. Today we're going to be...

Accelo Video Tutorials
Set Up Team Scheduling

Set Up Team Scheduling

Welcome back to another session of How to Do Things in Accelo. We're going to be looking at a really...

Accelo Video Tutorials
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