Sync incoming Continuum tickets with Accelo including client details, ticket type, status, device, and assignment. Get a record of the tickets for billing purposes in Accelo. Tickets are pushed in real-time so that agents can start triage as soon as they come in
Accelo integrates with the Continuum system to pull in tickets created from Continuum alert processes, allowing MSPs to have the ability to easily track work progress, time logged, and even bill clients at work completion