Centralize Client Emails with a Team Inbox

The place for all your client-related email communication.

Teams can collaborate on emails or client portal requests, all while having their time tracked.

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Platform » Team Inbox
Accelo's team inbox for centralized communications

Centralized Team Inbox

Support tickets created in Accelo can be automatically shared to your team with one team inbox that ensures everyone is on the same page when dealing with client tickets.

Accelo's team inbox for status tracking

Track the Status

Keep your entire team informed, prevent any trip-ups, forgotten emails or doubling up.

Accelo's team inbox for automatically tracking time spent on tickets

Time Tracking

Keep track of all your billable hours automatically with the automatic time-tracking feature, which automatically captures all the time your team spends on every ticket.

Accelo's team inbox with global search feature for messages

Global Search

All client-related communication is archived, stored and easily accessible through the global search. Accelo brings all the client conversations and your business together into one searchable team inbox.

Accelo's team inbox for fast conversion of e-mails to tickets or sales

One-Click Converting to Tickets or Sales

Easily convert a support request into a Ticket and assign it to your development team in a single click. Save time and effort with our easy-to-use, one-click ticket converter.

Accelo's Team Inbox Activity Stream

Activity Stream

Designed to give any logged-in user the ability to follow the progress of a ticket just by looking at the activity stream without having to ask a team member for updates.

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