Tickets

Client requests are often both vital and potentially irksome. It doesn’t matter if you refer to them as issues, claims,

Anyone who has worked in a client-supporting role knows that a big part of the job is finding solutions to

If you’re new to Accelo, you're probably still learning about the many tools you can now implement in your business.

Every public-facing company has to deal with customer service complaints at some point. How you manage and respond to those

If you work in a service industry, you know that customer support is key to building a client base and

A business’s customers are its greatest asset — and managing these relationships effectively is critical for sustained growth. Whether an

You and your consulting team just completed a big project for your client. You're now focusing on other projects and

As an account manager, you're the bridge between your company and your clients. It's up to you to make sure

IT professionals have used tickets for years as an instrumental part of their work. What they don't realize, though, is