The productivity of the different departments has been improved because the visibility of what everyone’s doing has improved.
Before Accelo we were bouncing between a CRM and several different sales, support, billing, and time management tools. I just knew we needed something better to run our business and support our clients. Today we use Accelo and it does what all those platforms use to do for us.
￼We love the way it collects all emails to and from clients, how easy it is to track time, and the visibility it gives us over our whole operation.