Auto-generating invoices and tasks is awesome. We setup our support services in Accelo’s Contracts & Retainers Module, I just quickly approve the work done, generate the invoice and send it off to clients.
We can now track projects and support tickets neatly while integrating with Campaign Monitor and Quickbooks to streamline our processes.
We're absolutely loving Accelo. The skills tagging feature took me by surprise and it's had a huge impact on our resource allocation process.