Accelo vs. BigTime

20-Jul 2022
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Chelsea Williams COPYWRITER

New software is a serious investment, and it’s smart to do your due diligence to determine which platform is best for your business. But the research required to make an informed decision can be time-consuming and confusing — because you may mostly come across complex comparisons that don’t address your real questions.

That’s why we’ve decided to take a different approach.

We know you need more than a feature-by-feature breakdown to feel comfortable committing to a client work management solution, and we believe you deserve the truth about the software you’re about to invest in.

Below, we get straight to the point with what you need to know if you’re considering both BigTime and Accelo.

What Is BigTime?

BigTime is a professional services automation (PSA) software that offers project management, time tracking, billing and more for accounting and consulting firms, creative agencies, IT providers and other professional services businesses. This platform was built to connect teams and offer company-wide visibility and detailed reporting in a modern user interface. 

BigTime's dashboard (Image from BigTime.net)

Product Offerings

  • Time tracking and resource management
  • Billing and invoicing
  • Project management — with Gantt charts
  • Expense report and timesheet approvals
  • BigTime Wallet add-on for payment processing and client portal

Pricing

Businesses that need primarily time tracking can go with the Express pricing tier, while more robust features such as invoicing and project budgeting require a Pro plan. Resource allocation and analysis is available only for Premier users.

  • Express: $10 per user per month
  • Pro: $30 per user per month
  • Premier: $40 per user per month
  • 5-user minimum

Notable Integrations

  • Quickbooks
  • Salesforce
  • HubSpot
  • Slack

BigTime helps you match employees' skills to each project (Image from BigTime.net)

Strengths

  • Multilayer approvals for time, expenses and invoicing
  • Automatic scheduling recommendations based on staff availability
  • Employee skills tracking 
  • BigTime Academy — a library of pre-recorded user training videos 

Weaknesses

  • No way to handle retainers
  • No task board
  • No email tracking
  • Some users report support delays and lack of follow-up

How Accelo Stacks Up to BigTime

Accelo's Retainers dashboard displays everything you need to know about your recurring work

According to G2 reviewers, Accelo and BigTime are comparable when it comes to offerings. 

Users rated Accelo higher than BigTime for project planning, sales, invoice management, budget tracking, integrations and our client portal. BigTime has a bit of a leg up in KPI/baseline visualization, recurring task management and the availability of offline access.

Both platforms support automated scheduling. Accelo can perform bulk assignments, while BigTime allows auto-scheduling at the project level.

BigTime offers multiple approvals on workflows. No action is dependent on approvals in Accelo, so your client payments and payroll will not be delayed while your team waits on managers to approve invoices or timesheets.

Users also love Accelo’s Activity Stream, which displays all email communication with clients and other activities performed on their accounts, enhancing visibility for the entire team. BigTime doesn’t currently offer email tracking, making it difficult to track down correspondence history.

While Accelo received G2’s Summer 2022 Best Relationship badge in the Professional Services Automation category for Summer 2022, many users claim BigTime also has a helpful support team.

Is BigTime or Accelo Better for Your Client Work?

The best way to get a sense of whether a platform can help you achieve your business goals is to jump in and start using it. Before you make a final choice, see what Accelo can do and ask questions about how it compares to BigTime — or any other platform you’re exploring.

Schedule a demo of Accelo today.

The information shared above is accurate as of the publish date. 

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