Accelo vs. Teamwork

25-Jul 2022
ChelseaWilliams Headshot
Chelsea Williams COPYWRITER

Having the right tools to support your professional services business allows your team to give their full attention to your clients. Now might be the time to search for software that can handle your needs — one built specifically for client work. Two such options you may be considering are Accelo and Teamwork. But your time is valuable and you shouldn’t have to spend it deciphering the differences between these two popular work management platforms.

Instead of digging for details, read below to discover which is right for you.

What Is Teamwork?

Teamwork is a project management platform built for client-based businesses. The software encourages internal and external collaboration with various task organization views and unlimited client access. It offers time tracking and schedule forecasting to help professional services teams balance their workload, plus budget and profitability tracking.

Teamwork's project dashboard (Image from G2.com)

Product Offerings

  • Task management with multi-assignee, priority and custom tag options
  • In-app chat feature
  • Invoicing and budget management
  • Workload planner
  • Add-ons: Helpdesk, video chat, CRM and document management
  • Hosting in Europe, North America or Australia

Pricing

Teamwork offers a “Free Forever” plan for up to five users. However, client-based teams that need access to billing and invoicing, team chat and sufficient project templates will need to sign up for the more costly Grow or Scale tier.

  • Deliver: $10 per user per month
  • Grow: $18 per user per month
  • Scale: Custom quotes available

Each paid tier has a five-seat minimum.

Notable Integrations

Teamwork integrates with 100+ apps, including:

  • Harvest
  • Microsoft Teams
  • OneDrive
  • Slack
  • Xero

Teamwork's profitability dashboard gives an overview of each project's performance. 
(Image from Teamwork.com)

Strengths

  • Clients can access the platform and collaborate on projects for free
  • Variety of project management templates
  • Resource management tools support accurate time estimates
  • Privacy settings at the task level
  • Four customizable project views: table, Kanban board, task list and Gantt chart

Weaknesses

  • No way to automate retainers for recurring work
  • No in-app client payments
  • Multiple ways to communicate with colleagues can create confusion
  • Disconnected platform areas require manual work or duplication to set up workflows
  • Some users say it’s difficult to navigate Teamwork’s project interface

How Accelo Stacks Up to Teamwork

Accelo's Activity stream displays a client's entire history, including emails sent and received.

Real user reviews of Teamwork vs. Accelo reflect the strengths of each platform, with both offering complex task organization, employee time tracking, profitability management and client access. 

While Teamwork is a good option if you primarily need project management and task assignment tracking, Accelo is an end-to-end software supporting every intricacy and stage of the client relationship. You can use Accelo to manage the full sales cycle from the moment you land a new opportunity using features like easy quote creation and quote-to-project conversion, which Teamwork lacks.

Users say Teamwork’s simple UI makes it user-friendly, but Accelo’s more robust automation and API open the door to endless workflow possibilities that help streamline your existing business processes.

Visibility is another area in which the two platforms differ. Teamwork offers resource management for internal visibility, but it doesn’t quite stack up to Accelo’s Activity Stream — specifically, the user favorite email capture functionality.

Both Teamwork and Accelo have built-in billing and invoicing, but Teamwork doesn’t have a way to manage recurring client contracts without an integration. Accelo’s Retainers product is built to support long-term, profitable relationships with clients.

Some users are frustrated by Teamwork’s removal of important features for loyal customers. Accelo’s commitment to customer service is clear, as we received G2’s Summer 2022 Best Relationship badge.

Is Teamwork or Accelo Better for Your Client Work?

Now that you understand how Accelo and Teamwork compare across some of the most critical areas, it’s time to explore how each could function for your business.

We recommend scheduling a demo of Accelo to solidify your decision.

The information shared above is accurate as of the publish date. 

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