[Video] Best Practices Webinar - Service Level Agreements
29-Jul 2017
Mahlon Duke
PRODUCT MANAGER
Tom Ryan
ACCOUNT MANAGER
Want to find out how to best manage your service level agreements (SLAs) with Accelo?
Our best practices webinar held on Thursday August 10th provided an overview on how to setup and manage service level agreements (SLAs) using Tickets in Accelo. Focus areas included:
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Setting up SLAs in Accelo
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Steps to track and manage response times
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How to track SLAs met or violated per Ticket
Want to learn more?
Join the thousands of professionals that are running more successful businesses with Accelo