Product Update for QuickBooks Desktop Users

QuickBooks Desktop Decommission

30-Mar 2021
Tom
Tom Ryan ACCOUNT MANAGEMENT, DIRECTOR

To help with product prioritization and consolidation, Accelo will be decommissioning one of our legacy integrations, QuickBooks Desktop. The integration will be turned off and decommissioned on April 8th, 2021 (April 9th for our customers in Australia). Our customer success team has tried our best to contact all affected customers directly, however, this is the final post confirming that the integration will no longer be supported. 

Why are we making this change? 

Whilst we understand this will affect a small handful of our customers, we feel it's in the best interest of all customers to focus our development and support in other areas that make a positive impact on your business. Our team is constantly working towards improving your experience with the Accelo platform and strongly believe that this change will help us do just that. 

What Happens Next? 

If you are a QuickBooks Desktop user, we recommend switching over to the online version of QuickBooks. We have a strong integration with QuickBooks Online and our customer success team will be happy to answer any questions you have regarding the transition. 

If You Need Help, Accelo is Here 

With this change, we are confident that we will be able to focus on and better optimize other integrations and features within the tool. We apologize for any inconvenience this may cause. 

If you have any questions or feedback, please leave us a note in our Ideas forum or email us at success@accelo.com

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