Effortlessly link your software devs to your client service team

Instant Updates & Notes

  • Client-service staff can see notes by software teams in real time without having to log into JIRA & find the right ticket
  • Comments in JIRA show up automatically & get pushed via email to relevant client service staff.

Get the whole (user) story

  • Notes from client-service staff are pushed back into JIRA, automatically, so info for engineers isn't lost in translation
  • Comments in JIRA get pushed & emailed to client service staff - engineering gets less "request for update" distractions

Real time budget updates

  • See budget usage and hours logged in real-time as engineers log work in JIRA
  • Effortlessly bill clients or assign time logged to retainers with full control over approvals, billable rates and more from Accelo

No more timesheet double-entry

  • Simply log work in JIRA and let Accelo take care of timesheets, rates and more without bothering engineering
  • Updating "time remaining" estimates gives project managers insight into forecast budgets & deadlines, instantly.

Auto Capture Client Emails

  • Client comments & replies are automatically captured from regular emails - no special addresses or interfaces
  • Comments from clients or colleagues are automatically sync'ed with JIRA issues, instantly.

Sync Client Conversations

  • Automatically capture regular email conversations against issues without having to email from JIRA
  • Centralize all client requests and replies against JIRA issues without having to leave your inbox.

Real-time Alerts

  • Track alerts from GFI Max in real-time
  • Triage problems through Requests
  • Smart acknowledgement & escalation

Try Accelo for free

  • Hassle free
  • No payment information required

Loved by thousands of professionals around the world

Trent Allan


We love the way it collects all emails to and from clients, how easy it is to track time, and the visibility it gives us over our whole operation.

Steve Cross


My technology firm was using 7 software platforms before we moved to Accelo. We SAVE over $500 and approximately 30 hours of time every month. Accelo has made iSynergy more efficient and profitable. Our billable hours have went up by 40% in just 3 months!

Patrick Curry

FootSteps Marketing

Centralizing information is the key to an enterprise communication system. You are doing it seamlessly and effectively. Imagine what our web dev team is going to think when they see that all of their client communication has already been collected and segmented! I agree with your premise, this feature alone, is worth the price of AL.

Wish JIRA could do more for your business?  Accelo is the number one Atlassian JIRA integrated CRM, automatic time tracking solution, and service billing software.  Accelo empowers teams to manage agile projects with JIRA while automatically importing data into one real time dashboard for complete client insight.  Accelo's JIRA CRM let's you manage clients from prospect, to project, to payment, all with one cloud-based app.

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