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We’re excited to share that Accelo and Forecast have been globally recognized with 21 badges in G2’s Winter 2026 Reports, highlighting our leadership in Professional Services Automation, project management, CRM, resource management, and time tracking software, and the value these platforms provide in helping professional services organizations operate efficiently and deliver projects profitably.

Customer view praising Accelo's automated workflows

G2 evaluates thousands of software platforms each quarter using verified user reviews and market presence data, ranking products across categories such as usability, customer satisfaction, and adoption. Only a small percentage of vendors earn recognition in these reports, making each badge a strong signal of customer trust and product performance.

Winter 2026 G2 Awards - Accelo and Forecast PSA

G2 Award Badges - Accelo and Forecast

Both Accelo and Forecast earned High Performer recognition across multiple categories, including:

High Performer Awards

  • Professional Services Automation
  • Mid-Market Professional Services Automation
  • Mid-Market Contract Management
  • Mid-Market CRM
  • Mid-Market Time Tracking
  • Enterprise Project Management

These rankings highlight Accelo and Forecast’s strengths across organizations of all sizes, from mid-market agencies and consultancies to enterprise professional services organizations.

“Forecast replaces fragmented spreadsheets for project, capacity, and time tracking with one real‑time view that flags over/under‑allocation early and auto‑builds schedules. The benefits are higher utilisation without burnout, more accurate estimates and margins, faster staffing decisions, and fewer last‑minute delays thanks to better predictability of delivery and budgets. Additionally, its AI‑driven resource planning and capacity forecasting give clear, real‑time visibility that keeps projects on time and on budget. “ - Tali K, Enterprise customer review

Recognized Across Global Markets

Accelo and Forecast recognized in EMEA, UK, ASIA, Australia

Accelo and Forecast’s recognition in the Winter 2026 G2 reports also reflects our growing presence across global markets. Recognition spanned multiple regions, highlighting strong customer satisfaction among professional services teams in Europe, the United Kingdom, Asia Pacific (including Australia and New Zealand), EMEA, and the Americas.

Our global accolades include:

  • Regional Leader - Europe Professional Services Automation (PSA)
  • United Kingdom — Project Management
  • EMEA — CRM
  • Asia — Professional Services Automation
  • Asia Pacific (Mid-Market) — Project Management
  • Asia Pacific (Mid-Market) — CRM
  • Europe (Mid-Market) — Project Management
  • Americas — Professional Services Automation

These recognitions highlight how professional services organizations around the world rely on Accelo and Forecast to manage projects, client relationships, and service delivery within a unified platform.

“Forecast is easy to use across the whole business. Unlike some other platforms, Forecast provides data and reports that influence the whole business, from finance to the delivery teams. The project management team has seen huge reductions in admin since moving to Forecast, and the team at Forecast are always working on improvements and new features.” - Kate V, Digital Project Manager, United Kingdom

Highest User Adoption Awards

Customer adoption is one of Accelo and Forecast’s strongest differentiators. In the Winter 2026 report, both brands received Highest User Adoption badges for:

  • Project and Portfolio Management
  • Mid-Market Resource Management
  • Mid-Market Work Management
  • Resource Management

These badges reflect how quickly teams can implement Accelo and Forecast across their organizations, driving usage and ROI across departments.

Agency testimonial of Accelo's PSA software

Voted Easiest to Use & Easiest Admin

Ease of use and simple administration remain core priorities for Accelo and Forecast. In Winter 2026, G2 recognized our PSA software as:

  • Easiest to Use — Professional Services Automation
  • Easiest Admin — Professional Services Automation

For professional services organizations juggling projects, clients, resources, and billing, usability can make the difference between software that sits idle and software that drives results.

Users Love Accelo and Forecast

Forecast and Accelo also earned the Users Love Us badge, which is awarded to products with consistently high ratings and strong customer satisfaction across G2 reviews.

“Forecast is the primary tool we use to run our agency, used by all delivery team members daily. The UX and UI are simple and intuitive; it has powerful features without overwhelming you. The depth of capability with reporting is excellent and helps all levels of the business (C-suite to juniors) understand what's happening. Our productivity has improved since implementing Forecast.” - Jon M, Technical Director, UK

Why Professional Services Teams Choose Accelo and Forecast PSA Software

The recognition in this quarter’s G2 reports reflects what customers consistently highlight in their reviews: the ability to run their entire services business efficiently and profitably.

Forecast and Accelo enable professional services organizations to:

  • Manage sales and client relationships throughout the project lifecycle
  • Plan, deliver, and orchestrate project execution, reducing administrative overhead
  • Effectively track time, allocate resources, and manage utilization
  • Automate billing, contracts, and financial workflows
  • Gain real-time visibility into operational performance, margins, and profitability

By bringing these capabilities together, Forecast and Accelo help professional service organizations operate more efficiently, identify project risks early, protect margins, and better predict profitability. Learn more about how Accelo and Forecast help teams manage projects, resources, and billing with a unified professional services automation platform.

demo Accelo's award-winning PSA software

Continuous Product Innovation Driving Success

These recognitions reflect our continued investment in improving both platforms and delivering new capabilities for professional services teams.

In early 2026, Forecast released updates to timesheet approvals, retainer insights, and enhancements to financial category management.

In 2025, we launched updates to our mobile app, automated project billing progress fields, strengthened password security requirements, and introduced Multi-Currency Invoicing, enabling users to create invoices in various currencies, simplifying international billing, and supporting global business operations. ​We also released Tentative Scheduling, providing teams a new way to plan upcoming projects directly from the Quote stage. By providing visibility into the sales pipeline, project managers can estimate timelines, assign teams, and review the impact on resourcing before a deal is finalized.

Furthermore, our ongoing improvements to Accelo v4 have focused on streamlining workflows and modernizing the user interface, resulting in a more intuitive and efficient platform that simplifies and strengthens how organizations manage projects from quote to cash.

Looking Ahead: AI-Powered Professional Services Operations

As professional services organizations face increasing pressure to deliver projects faster, protect margins, and scale efficiently, AI is becoming a critical capability within services operations platforms.

Across Accelo and Forecast, we are continuing to expand how artificial intelligence supports professional services teams, helping them plan smarter, automate manual work, and make faster, data-driven decisions.

Today, teams already benefit from AI-driven resource allocation and capacity forecasting, which help identify potential scheduling conflicts, highlight over- or under-allocation, and automatically recommend optimized project schedules.

Looking ahead, we are continuing to build AI capabilities designed to further streamline operations, including:

  • MCP intelligence that connects delivery data to LLMs like Claude or Gemini Pro, to run queries using natural language prompts.
  • Capacity assistance that help managers staff projects faster and more accurately.
  • Predictive insights that surface potential project risks before they impact delivery or profitability.
  • AI-assisted project planning and scenario modeling that helps teams generate schedules, timelines, and allocations more efficiently, even as scope changes.
  • Agentic workflows to automatically detect missing time entry or conflicting data.

Together, these innovations aim to reduce manual planning, improve delivery predictability, and give professional services teams the insights they need to run healthier, more profitable businesses.  Learn more about AI in professional services and what's ahead.

Ready to take the next step? Experience Accelo's award-winning platform firsthand; book a personalized demo today and discover how Accelo can transform operations across your professional services business.

Frequently Asked Questions About PSA Software

What is Professional Services Automation (PSA) software?

Professional Services Automation (PSA) software (such as Accelo and Forecast PSA) helps service-based organizations manage projects, resources, time tracking, billing, and client relationships on a single platform. PSA tools help consulting firms, agencies, IT service providers, and other professional services businesses streamline operations and improve profitability.

Why do professional services companies use PSA software?

Professional services organizations use PSA software to improve project delivery, manage resource allocation, track time and utilization, automate billing, and gain real-time visibility into operational performance. By connecting these workflows on a single platform, teams can reduce administrative work and better predict project profitability.

What makes Accelo and Forecast leading PSA platforms?

Accelo and Forecast help professional services organizations manage the entire services lifecycle, from sales and project planning to resource management, delivery, and invoicing. With capabilities like AI-driven resource planning, capacity forecasting, and real-time operational insights, the platforms help teams improve delivery predictability and protect margins. Their strong adoption among professional services organizations in the United Kingdom, EMEA, Australia, and across global markets reflects why many firms consider Accelo and Forecast among the top professional services automation (PSA) software available today.

How do G2 awards reflect the quality of PSA software?

G2 awards are based on verified user reviews and product performance data. Recognition in G2 reports reflects strong customer satisfaction, usability, and adoption compared with other software platforms in the same category.

Accelo’s 2025 G2 Awards

Accelo earned 89 unique G2 badges in 2025, recognized with High Performer and Highest User Adoption awards across mid-market, and enterprise segments in project management, Professional Services Automation (PSA), contract management, project portfolio management, project collaboration, sales analytics, CRM, billing, and time tracking. Accelo also received Regional Leader recognition in the United States, United Kingdom, Australia, and New Zealand, underscoring both our global reach and our commitment to supporting professional services teams wherever they are.

Accelo’s 2024 G2 Awards

Accelo earned 50+ G2 badges in 2024. Accelo had gains across multiple seasonal award cycles: Winter, Spring, Summer, and Fall. They received recognition in categories like Professional Services Automation (PSA), CRM, Project Management and Billing. Accelo won regional awards too, including APAC, ANZ (“ANZ Billing – High Performer”) and enterprise categories. Users highlighted improvements based on client feedback, usability, value in complex workflows, strong performance in billing and project management especially in specific regions and being a trusted partner for both small business & enterprise clients.

Accelo’s 2023 G2 Awards

Accelo was #1 in Customer Satisfaction for Professional Services Automation (PSA) in the G2 2023 Awards. Accelo earned 33 badges across all six software categories in that year’s Winter cycle. Feedback emphasizes high overall client satisfaction, platform ease-of-use, recommendation likelihood, quality of support and simplicity in working with the tool.

Accelo’s 2022 G2 Awards

In 2022, Accelo earned 35 badges across its software categories, plus held #1 spot for customer satisfaction in PSA for that quarter. The #1 title (“Best Relationship in Professional Services Automation”) was maintained for several consecutive quarters in 2022. The badge count reflects recognition across multiple dimensions: usability, support, implementation, etc. Users praised excellent customer experience, strong support teams, ease and simplicity of using the platform, how well Accelo listens to user feedback.

Accelo’s 2021 G2 Awards

Accelo earned 32 G2 Summer badges, including “Best Results”, 3 Leader badges, a Highest User Adoption badge, and a Users Love Us badge. The badges covered many categories: PSA, Project Management, Contract Management, Customer Success, CRM, as well as strong recognition among small business users. Users in that period appreciated how Accelo integrated many functions (CRM, billing, time tracking, project workflows) in one platform. There was emphasis on how automation reduced admin overhead, saving time in operations.

Author Bio
Sarah W. Frazier
Sarah is a seasoned writer and content creator, with over two decades of experience helping B2B tech and service organizations grow. She specializes in translating complex operational challenges into insightful and actionable content to educate agencies, consultancies, and IT service organizations and drive measurable business impact.
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