What is Accelo? The Top Client Work Management Platform

25-Jan 2022
Stephani Fitzsimmons

Whether you’re launching a new company or you’ve been in business for years, your primary focus as an owner is your customers and keeping your business growing. 

In the midst of it all, you probably aren’t finding the time to fully evaluate and strengthen your business operations, especially if you’re in the thick of it. 

That’s exactly why professional service businesses turn to Accelo - a complete client work management platform specifically designed to handle your client-centric business. The software was created to make your work more efficient, minimize mistakes and allow you time to focus on what matters - all while increasing profitability. 

Accelo has an impressive 4.5/5 rating on Capterra and an 8.5/10 composite score on SoftwareReviews. Read on to learn more about why users are raving about Accelo.

What Is Accelo? 

Accelo is a cloud-based client work management platform that provides professional service businesses with tools for sales and quotes, project management, tickets, time tracking, billing, retainers and reporting. 

Decision-makers gain true visibility into profitability, employee productivity and client work by accessing all information and communications in one platform, with the ability to connect critical business applications. Accelo users on average see a 46% increase in annual revenue. 

How Does Accelo Help Professional Service Businesses?

For most service businesses, the idea of "growth" often overshadows the importance of operational efficiency. This could be costing your business’ bottom line. 

Renowned service companies 3 Media Web, P4 Group and Vector Business Solutions are examples of how better managing their client work with Accelo helped strengthen their business. Here are their stories:

3 Media Web

Like most service businesses, 3 Media Web, a US-based digital marketing agency, was facing the same common pitfalls. According to Marc Avila, 3 Media Web's founder and CEO, they didn't have a solid client management system, and they identified the need when things began to get out of hand. 

The team was using separate systems to perform different tasks. Project management was being done on Excel sheets, invoicing on another software and time tracking on yet another. Everyone and everything was disjointed. Each function had their own system, but from a leadership standpoint, it was nearly impossible to get a holistic view of the business. 

They implemented Accelo and started tracking, billing, monitoring and making decisions using a single platform. Life became so much easier for Avila! The team was better connected and accessing vital financials was easy, with all data in one place. An average of 20 hours a week was saved and overhead has also been reduced by $156,000.

P4 Group

P4 Group is a leading marketing and communications agency in Australia, operating for over 25 years. The company diligently provides services to a wide range of clients in corporate, government, lifestyle and nonprofit sectors. 

Eventually, they realized that the workload was becoming too much for them to manage daily. Thankfully, it was not too late when they opted for Accelo and started managing their essential business operations under a single platform. 

According to Lauren Faulkner, the Operations Director at P4 Group, Accelo also provided them with a clear image of the company's performance. It helped them make profound decisions about clients, employees and the future of the business. Time spent on administrative tasks went from 50 hours a month company-wide to 10 hours, saving a total of 480 hours annually. 

Vector Business Solutions

Vector Business Solutions, a US-based QuickBooks consulting and outsourced accounting agency, provides services to small to medium-sized companies nationwide. Since the firm operates 100% remotely, it needs efficient client management and a high communication level to smoothly run operations. 

That's why Susie Schade, Vector's CEO and founder, saw a need for Accelo. The platform now helps her team fulfill their commitments to clients more efficiently. It also saves them time and shows clear stats about their resource utilization. Administrative work was cut in half, freeing up over 200 hours a year for the team to focus on billable work, and reduce overhead by 10% overall. 

Other Service Businesses Benefiting from Accelo

Beyond these three examples, Accelo has helped countless other service businesses meet their goals:

  • Fluidity doubled monthly revenue from IT consulting
  • Muhlenhaupt + Company increased agency efficiency by 30% 
  • Thrive Digital increased profitability by 40%
  • Impress!ve cut marketing agency costs by 30%
  • Ascent Financial gained 300 employee hours annually 
  • Method Architecture saved $12,000 per year
  • High 5 Media doubled their business in 9 months
  • BlueBolt Solutions automated 40 hours of weekly work  

Accelo Reviews and Recognition 

Accelo has been rated impressively by top review sites like G2, SoftwareReviews and Capterra, with users singing the praises of the client work management platform.  

In the Data Quadrant Awards 2021, SoftwareReviews awarded a Gold Medal to Accelo for the Best Professional Services Automation. It was also awarded at the Vendor Capability Awards 2021 for Breadth of Features.

Moreover, Capterra shortlisted Accelo for a list of services, including Emerging Favorite for:

  • Advertising Agency Software
  • Online CRM Software
  • Expense Report Software
  • Workflow Management Software
  • Construction CRM Software
  • Time and Expense Software
  • Professional Services Automation Software
  • Resource Management Software

The shortlist is based on direct Accelo user reviews on Capterra's website.

READ NEXT: Top 4 Favorite Features of Accelo Users

G2 has awarded Accelo an impressive number of badges, including 36 in Winter 2022. Accelo has been recognized as a leader across multiple categories including: Client Portal, Contract Management, CRM, Customer Success, Professional Service Automation and Project Management. 

On G2's website, users have been calling Accelo "a powerful sales and management software," "user-friendly," "productivity-booster," "intuitive design," "efficient real-time task tracker," "fantastic onboarding platform," "the best organizer," and much more. The volume of glowing reviews led Accelo to be awarded the Users Love Us badge. 


It’s clear why Accelo has become so popular among professional service businesses. Users have been raving about its wide range of features, including CRM, project management, time and expense tracking, resource management and much more. 

In this fast-paced world, Accelo is an ideal choice for small to medium-sized service businesses to manage all client work smoothly and flawlessly! Try a free trial today and test out the platform for yourself.

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