Starting from humble beginnings, Contra Agency has grown into an international brand - taking on big-name clients like Red Bull, Honda, and BBC, just to name a few. But while this brought with it greater brand exposure, it also meant more work for cofounder Roberto Ciarleglio and his team. On any given day, they were trying to juggle multiple projects of higher value and profile with their growing team, all while trying to maintain their reputation with an exceptional level of service.
In 2016, Roberto began to look for one integrated system that could manage all of his agencies' service based work - “because tracking time and costs on separate systems wasn’t going to last,” he said. “We knew there were systems out there that could do parts of this well, but not all of it. Then we heard about Accelo.”
Accelo is the ServOps platform that you’ve always wanted. Easy-to-use, automated and intelligent - Accelo lets you finally run your entire business in the cloud. Experience the most streamlined, integrated, and powerful Service Operations Automation software that easily allows you to connect all the moving parts of your business in one cloud-based platform.
Accelo ServOps includes Sales, Projects, Service and Retainers to manage your entire business, from prospect to close and everything in between.
Accelo Sales is the only sales and marketing platform built specifically for professionals. By focusing on your needs, Accelo Sales skips the complexity and clunkiness common in other sales products to help you focus on important client relationships.
With powerful technology, the platform almost entirely eliminates data entry, automatically importing all of your emails and appointments with clients into a platform that grows and learns as you grow. Accelo Sales lets you focus on your clients while it takes care of the little details.
By combining the key needs of project planning, tracking and collaboration in one platform, and then making it easy to assign work, track progress and see budgets and profitability in real time, Accelo Projects makes it easy to manage all of your client work in one place.
With support for both traditional and agile methodologies (including within the same project), Accelo Projects is a platform for your whole team to use throughout the life of a project, in real time and on any device.
Accelo Service is designed for professionals who need to deliver outstanding client service, and get paid for it. With powerful and configurable business processes and automation, Accelo Service gives your business a scalable, repeatable platform for delivering quality service, faster.
By combining client requests, ticket tracking, time and expense logging and integrated billing, Accelo Service eliminates administrative burdens so you and your team can focus on your clients.
Accelo Retainers makes it easy for professionals to provide ongoing service to their best clients - the ones who are more partners than customers. With the ability to set up highly flexible service contracts with clients - pre-paid, post-paid, hybrid, fixed price, unlimited hours and more - Accelo Retainers takes the administrative burden out of delivering ongoing services to clients.
With automated billing, recurring tasks and notification triggers, you can get a heads up when included time is running out and makes it easier than ever to engage your best clients and track your ongoing services in real-time.
Looking for a project management software that integrates with your sales and billing systems? Accelo is the all-in-one solution for agency project management and agency operations. Experience an end-to-end sales and project management solution built specifically for client-facing agencies. Accelo is the go-to IT project management software and ad agency project management software for companies who want complete visibility over their resources and time tracking.
Accelo is a powerful yet easy-to-use project management software tailored specifically for the professional services industry. Accelo is perfect for web agency project management, recruitment agency project management, creative agency project management, and even advertising agency project management.
Check out Accelo today and see how we can streamline your professional service operations.
Get started now for free!