[Video] Best Practices Webinar - Service Level Agreements

Mahlon Duke

Senior Product Manager

July 29, 2017

min read

Table of Contents

Want to find out how to best manage your service level agreements (SLAs) with Accelo?

Our best practices webinar held on Thursday August 10th provided an overview on how to setup and manage service level agreements (SLAs) using Tickets in Accelo. Focus areas included:

- Setting up SLAs in Accelo
- Steps to track and manage response times
- How to track SLAs met or violated per Ticket

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Mahlon Duke

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[Video] Best Practices Webinar - Service Level Agreements

Want to find out how to best manage your service level agreements (SLAs) with Accelo?

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