Tickets

Add a New Ticket

There are several different ways tickets in Accelo. One being from the big blue Create button, you would Create and...

Configuration & Setup
Configuration & Setup

Ticket Settings

Ticket Settings, to configure the ticket side of things and Accelo you would head to the main module button, go...

Configuration & Setup

Ticket Classes

Within Accelo you can set up divisions or types of tickets, they're known as Ticket Classes. You can have as...

Configuration & Setup
Configuration & Setup

Priorities

In the ticket configuration area, you can set up different priority levels that you use when managing your tickets. The...

Configuration & Setup
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