If you're using our forms API to push company information, new sales or issues into Accelo, you can control the security level for these forms at 2 levels:
You'll need to be an Admin user to adjust these settings from Administration > General Configuration
The access level can be adjust for Companies, Issues and Sales. Scroll through to review the settings for each.
Challenge: Accelo will not accept the form data unless the user has successfully verified using a captcha code.
Open: Accelo will accept the form data as long as we receive the minimum required fields.
Disabled: Accelo will reject all form data for this module.
For example, you may have 3 web-forms which all push to Accelo to create a company + sales record. Following the instructions above you may have set the "Forms API access level" for the sales module to be "Challenge" so that a captcha is required and must be verified for the data to push through to Accelo.
Now say you are attending a tradeshow and need your salespeople to be able to quickly enter leads into 1 of these web-forms. It might make sense to disable the captcha for this form. So, if this form pushes to a specific type of sale in Accelo, we can also configure this type to allow the leads to be submitted from the web-form without being verified!