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Progression Action: Special Process

Customize your progressions to prompt the manager to approve time logged, or to prompt your user creating the project to plan the project, or to invoice a project once it’s completed by adding “Special Process” action to your status change.

This powerful tool is only available for Premium users as part of the Business Progression & Fields.

Using this guide, you can:


Special Process Actions

Of all the Progression Actions available, Special Process is the most unique one available. It allows you to link a process for that object, such as approving a ticket, or invoicing for a project, into the progression.

For example, when the project manager changes to "Completion" status, you can prompt the user to review all the time/activities on that job using the Approval process. Built this into the progression by picking the Special Process as highlighted below.

To create a Special Process action:

  1. Find the progression you want to add a Special Process action for, and click the + button on the right hand side of that listed progression.

    Add Action 4 

  2. From the drop-down list, select Special Process.

    Special Process 3 
  3. On the following page, select the Special Process Action you wish to use.

    Approve Work2 
  4. Click Save.
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